Last Updated – November 10, 2021
Thank you for choosing to do business with Coastal Equity Group, LLC (the “Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our privacy policies, or about our practices with regards to your personal information, please contact us.
When you do business with us and visit our websites within the coastalequtygroup.com domain, you trust us with your personal information – and we take your privacy very seriously. In this privacy policy, we seek to explain to you what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, you must discontinue your use of this site and our services.
This privacy policy applies to all information collected through our websites (such as www.coastalequitygroup.com) and/or through the normal operation of our business (we refer to them collectively in this policy as the “Services”). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
Information You Provide to Us
Information that you provide by filling in forms or applications or submitting inquiries on our Website. This includes information provided at the time of registering to use our Website, subscribing to any of our services, or requesting further services. The information we collect on or through our Website may include:
- Information that you provide by filling in forms or applications or submitting inquiries on our Website. This includes information provided at the time of registering to use our Website, subscribing to any of our services, or requesting further services.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Your search queries on the Website.
What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when requesting information about our products and services, when applying for a loan, or when otherwise contacting us. This information may include your name, birth date, e-mail address, phone number, passwords, social security number, financial and credit history, assets that you own, business ventures you are contemplating, and other pieces of public or non-public information. The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily used to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through the use of cookies and similar technologies.
How Do We Use Your Information?
We use the personal information collected via our Services for a variety of business purposes described below:
- To facilitate account creation and log on process. If you choose to create an account with us, we will collect certain information such as your e-mail address, password, and password hints for the purposes of establishing and maintaining your account.
- To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you provide for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
- To send administrative information to you. We may use your personal information to send you product information and/or information about changes to our terms, conditions, and policies.
- To request Feedback. We may use your information to request feedback and to contact you about your use of our Services.
- To deliver services to you. We may use your information to provide our services to you, including the evaluation of loan applications or scenarios you submit to us.
- To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
- For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
Will Your Information Be Shared?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill our business obligations to you.
We may share data for the following reasons:
- Specific consent: We may share your data if you have specifically given us consent to do so.
- Legitimate Interests: We may share your data when it is reasonably necessary to achieve our legitimate business interests, such as in the evaluation and administration of loan requests.
- Legal Obligations: We may share your information when we are legally required to do so in order to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or a subpoena.
- Vital Interests: We may share your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Additionally, we may need to share your personal information in the following types of situations:
- Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: credit bureaus (for the purpose of obtaining credit reports), appraisers (for the purpose of obtaining appraisals), title companies (for the purpose of closing loan transactions), attorneys, document preparation services, budget estimators, loan servicing companies, and other similar vendors involved in the loan fulfillment and administration process. Additional examples may include vendors involved in payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
- Asset Transfers and Financing Initiatives. We may share or transfer your information in connection with, or during negotiations of, any sale of company assets or any company financing initiatives.
- Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Do We Use Cookies or Other Tracking Technologies?
We may use cookies and other tracking technologies to collect and store your information. If you choose to block these cookies, certain functions of our Services may be diminished.
How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill our business purposes. Certain government regulations may require us to retain information related to loan applications for an extended period of time.
How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process; however, please also remember that we cannot guarantee that the internet itself is secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.
Do We Collect Information From Minors?
We do not knowingly collect data from or market to children under 18 years of age and have no business reason for doing so. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us.
What Are Your Privacy Rights?
- Cookies and similar tracking technologies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
- Email marketing. You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of any accounts you have with us.
- Data retention. Upon the submission of information to us, you may generally not request that we delete such information, as we may be required to retain such information for certain regulatory reporting purposes for an extended period of time.
How May This Policy Be Changed?
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at info@coastalequitygroup.com.